Lively Designs Privacy Policy

Our website https://www.livelydesigns.co.uk is owned and operated by Lively Designs Ltd, registered in England under the company number 08982567. Our registered office is Hawthorn Cottage, Wrayton, Carnforth, LA6 2QU

Our data protection officer is Sean Lively who can be contacted at contact@livelydesigns.co.uk

Lets get this started

At Lively Designs, we are committed to maintaining the trust and confidence of our visitors and clients. We want to make you 100% aware that we are not in the business of selling, renting or trading email lists with other companies/businesses/individuals for marketing purposes. That just isn’t right.

To make everything as clear as we can in this privacy policy we have provided lots of detailed information on when and why we collect your personal information, how we use it, the limited circumstances under which we may disclose it to others and how we keep it secure. So, grab a drink and have a read.

 

How we use personal information

We will use the information that you give us to:

  1. Provide you with services described on our website
  2. Respond to e-mails sent via our contact forms
  3. Update you with operational news of any services you have purchased from us
  4. Carry out technical analysis to determine how to improve our sites and services
  5. Monitor activity on our website, for example to identify potential fraudulent activity
  6. Manage our relationship with you, for example to respond to your comments and queries submitted to us on our site
  7. Managing our legal and operational affairs
  8. Improving our products and services
  9. For purposes that are required by law
  10. For the purpose of responding to requests by governments, a court of law or law enforcement

 

When we disclose your personal information

We will disclose your personal information to the following third parties:

  1. Authors/developers of any items or services which we have used on a website we build for you. This allows them to facilitate support and license validation.
  2. Subcontractors and service providers who assist us in fulfilling our services. In particular our website hosting provider (Freshsites, Kemp House, 152 – 160 City Road, London, EC1V 2NX).
  3. Our professional advisers (lawyers, accountants, financial advisers) which are located in the UK.
  4. Regulators and government authorities in regards to our compliance and obligations.
  5. A third party to respond to requests relating to a criminal investigation or alleged illegal activity.
  6. A third party in order to enforce or defend our rights
  7. Other recipients where we are authorised or required by law to do so

 

Types of Data we collect

Website Cookies (Not the type you eat!)

Like most websites, Lively Designs uses cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses our websites.  Cookies are essential for the effective operation of our websites and to help you get the most out of our website.  They are also used to tailor the services offered to you, both on our websites and elsewhere.

What are cookies, web beacons and similar technologies?

There are two types of tracking technologies that we may use on our site:

  1. Cookies: These are a small data file that is sent from a server to your web browser or mobile device that is then stored on your browser cache or mobile device. You can control how your cookie preferences are set and whether you want to accept or reject cookies using your browser options (See section below “Your Options on Cookies”)
  2. Web Beacons, Clear gifs, web bugs: These are tiny graphics with a unique identifier similar in function to a cookie, they are used to track the movement of a user through websites. The difference from cookies is that instead of being saved on your computer, these are embedded invisibly on web pages and are normally only 1 pixel in size.

For more information on cookies and how to remove them visit allaboutcookies.org

What do we do with these technologies?

We use cookies on our site for a few general purposes:

  1. To enable our site to function correctly
  2. To allow us to understand how our sites are functioning and to inform us of any improvements to our services and performance
  3. To enhance your experience and not keep showing you the same advert or offer multiple times after you have closed it once
  4. To gather relevant data that helps us deliver marketing content relevant to you.

We might sometimes partner with third-party services who may use various tracking technologies to provide certain services or features on our sites, including targeted online marketing or relevant on-site messaging. These third-party services use cookies to anonymously collect data and allow them to recognise your computer or mobile device each time you visit any of our sites. No personally identifiable information is collected by these cookies. The anonymous data they collect is kept separate from the personal information about you as a user that we collect.

Your Options on cookies

You are able to alter your web browsers settings to suit your cookie preferences. Use the link below that matches the browser you use to learn how to do this.

  1. Microsoft Edge
  2. Google Chrome
  3. Firefox
  4. Safari

Just note that if you decide to disable cookies, there might be some functionality that will not work on our site.

If you have any questions at all about our privacy policy, please contact our data protection officer mentioned at the top of this page.

 

How we transfer and/or store your personal information

We are based in the UK so your data will be process in the UK. We store your personal information on secure servers that are managed by us and our service providers, occasionally we keep hard copy backups that are kept in a secure location in the UK. Personal information we store is protected by security and access controls, including username and password authentication, two factor authentication and data encryption where needed.

 

Your rights in regards to your personal information

You have the right to:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling.

If you would like to do any of the above mentioned tasks, then please do contact our data protection officer (Sean Lively) at contact@livelydesigns.co.uk

 

Data Retention

Personal data that we hold of users will be deleted within 5 years automatically. If you would like your data to be deleted earlier than this then please contact our data protection officer.

 

Other Websites

Our website contains links to other websites. This privacy policy only applies to this website. So, if you follow a link to other websites you should read their privacy policy.

 

When we need to update this privacy policy

We will need to chance this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy practices.

 

How you can contact us

If you have any questions at all about our privacy practices or how we hold your personal information then please do contact our data protection officer at contact@livelydesigns.co.uk

 

For the Purposes of GDPR we are a “Data Controller” of your personal information

Lively Designs Privacy Policy V2, effective date 25 May 2018